By accessing and using our ukiyo-e selling e-commerce website ("https://kintokiart.com"), you agree to be bound by these Terms of Service. If you do not agree with any provision of these Terms, you must immediately discontinue using the Website. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Kintoki regarding your use of the Website.

Kintoki is an online retailer specializing in authentic Japanese ukiyo-e woodblock prints and art reproductions. For questions or concerns, please contact us via Instagram at @kintoki_ukiyoe or through our Contact Us page.

You must be at least 18 years of age or the age of majority in your jurisdiction to make purchases on this Website. By placing an order, you represent and warrant that you meet these age requirements. If you are under 18, you may only use this Website with the involvement and consent of a parent or legal guardian.

All products displayed on the Website are subject to availability. We reserve the right to limit quantities and to refuse or cancel any order at our discretion. An order is not considered accepted until we send you an order confirmation email. We make every effort to display product colors and details accurately, but we cannot guarantee that your device's display will accurately reflect the actual colors. Minor variations in color, texture, or appearance may occur due to the handcrafted nature of ukiyo-e prints.

All prices are displayed in the currency indicated at checkout and are subject to change without notice. We accept major credit cards (Visa, MasterCard, American Express) and other payment methods as displayed during checkout. Payment is processed at the time of order. You agree to provide current, complete, and accurate payment information. If your payment cannot be processed, we reserve the right to cancel your order.

We ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method. Delivery times are estimates only and are not guaranteed. Once your order is shipped, you will receive a confirmation email with tracking information. We are not responsible for delays caused by customs, weather, carrier issues, or other circumstances beyond our control. For international orders, you are responsible for any customs duties, taxes, or import fees imposed by your country. For full details, please see our Shipping Policy.

Due to the unique and collectible nature of ukiyo-e prints, all sales are final. We do not accept returns or offer refunds except in cases where the item arrives damaged or is materially different from its description. If you receive a damaged item, please contact us within 48 hours of delivery with photographs of the damage. We will work with you to find an appropriate resolution, which may include a replacement or refund at our discretion. For full details, please see our Return Policy.

The content, trademarks, logos, and other materials displayed on the Website are the property of their respective owners and are protected by intellectual property laws. You may not use, reproduce, modify, or distribute any of the content without the express written permission of the owner. You agree not to engage in any activity that infringes upon or violates the intellectual property rights of others.

All product images, photographs, and visual content displayed on this Website are protected by copyright and intellectual property laws. Unauthorized copying, downloading, reproduction, distribution, modification, or commercial use of any images is strictly prohibited. Product images are provided solely for the purpose of viewing and purchasing products on this Website. Any unauthorized use may result in legal action, including but not limited to claims for copyright infringement, damages, and attorney's fees.

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on this Website infringes upon your copyright, please contact us with: (1) a description of the copyrighted work; (2) the URL or location of the allegedly infringing material; (3) your contact information; (4) a statement that you have a good faith belief that the use is not authorized; and (5) a statement, under penalty of perjury, that the information is accurate and you are the copyright owner or authorized to act on behalf of the owner. We reserve the right to remove any infringing content and terminate repeat infringers.

You agree to use the Website in compliance with all applicable laws and regulations. You must not engage in any conduct that is unlawful, offensive, or harmful to others. This includes but is not limited to: uploading or transmitting any viruses, malware, or harmful code; interfering with the operation of the Website; or engaging in any activity that may disrupt or impose an unreasonable burden on the Website infrastructure.

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Website, you consent to our collection and use of your information as described in the Privacy Policy.

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website or purchase of products. This includes, but is not limited to, any errors or omissions in the content, any unauthorized access to or use of our servers and/or any personal information stored therein, any interruption or cessation of transmission to or from the Website, or any bugs, viruses, or other harmful components. Our total liability for any claim arising from your use of the Website or purchase shall not exceed the amount you paid for the applicable product.

Any dispute arising out of or relating to these Terms or your use of the Website shall first be attempted to be resolved through good faith negotiation. If we cannot resolve the dispute informally, either party may pursue resolution through the courts. You agree to attempt to resolve any disputes directly with us by contacting us through our Contact Us page before initiating any legal proceeding.

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located in Hong Kong for the resolution of any disputes.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

If you have any questions about these Terms of Service, please contact us via Instagram at @kintoki_ukiyoe or through our Contact Us page. We typically respond within 12-24 hours.