01. What information do we collect from users?
We collect personal information, such as name, email address, and shipping address, as well as payment information, including credit card details or other payment method information. We also collect usage information, such as IP address, browser type, and device information. Additionally, we use cookies to enhance the browsing experience. For more details on cookies, please see our Cookie Policy.
02. How do we collect user information?
We collect user information through various means, including information provided during the registration or checkout process, information obtained through cookies and similar technologies, and information collected automatically by our servers when users access or use our website.
03. How do we use the collected information?
We use the collected information to process and fulfill user orders, communicate with users regarding their orders, inquiries, or updates, personalize the user experience by providing relevant content and recommendations, improve our website, services, and offerings, and analyze user behavior and trends to enhance our marketing and advertising efforts.
04. Do we share user information with third parties?
We may share user information with third parties in certain circumstances. This includes sharing shipping information with logistics partners to facilitate order fulfillment, processing payment transactions with authorized payment service providers (Shopify Payments), complying with legal obligations, responding to legal requests, or protecting our rights and safety. We may also share user information with their consent or as otherwise specified in this privacy policy. We do not sell your personal information to third parties.
05. International Data Transfers
Our website is powered by Shopify, which may store and process your data in the United States, Canada, or other countries. By using our website and providing your information, you consent to the transfer of your data to these locations. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy.
06. How long do we retain your information?
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, including order fulfillment and customer service. Order information is typically retained for 7 years to comply with tax and accounting requirements. You may request deletion of your personal information at any time, subject to legal retention requirements.
07. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including: the right to access your personal data, the right to request correction of inaccurate data, the right to request deletion of your data, the right to opt out of marketing communications, and the right to obtain a copy of your data. To exercise any of these rights, please contact us via Instagram at @kintoki_ukiyoe or through our Contact Us page.
08. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, and disclose. You have the right to request deletion of your personal information. You have the right to opt out of the sale of personal information (note: we do not sell personal information). You have the right to non-discrimination for exercising your privacy rights. To submit a CCPA request, please contact us via Instagram at @kintoki_ukiyoe or through our Contact Us page.
09. How do we protect user information?
We take reasonable measures to ensure the security of user information. This includes implementing appropriate technical and organizational measures to safeguard data, regularly monitoring our systems for vulnerabilities and threats, restricting access to user information to authorized personnel only, and using secure connections (SSL/TLS) for data transmission. Payment information is processed securely through Shopify Payments and is not stored on our servers.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us via Instagram at @kintoki_ukiyoe or through our Contact Us page. We typically respond within 12-24 hours.